What is a Solution Statement?

A solution statement concisely describes the proposed solution to a problem or challenge. It articulates the approach or method that will be used to address the identified issue.[1] A well-crafted solution statement serves as a guiding principle for developing and implementing the solution.[1] The solution statement should be clear, specific, and actionable.[3] It should outline the key components or steps involved in the proposed solution while remaining concise and easy to understand.[1] A good solution statement helps to align stakeholders and ensure that everyone involved has a shared understanding of the intended outcome.[1] Creating a solution statement typically involves the following steps:

1. Clearly define the problem or challenge to be addressed.
2. Analyze the root causes and contributing factors. You might consider using a cause-and-effect tool to assist with this such as a fish bone diagram.
3. Identify potential solutions or approaches.
4. Evaluate the feasibility, costs, and benefits of each option.[1]
5. Select the most appropriate solution based on the analysis.[1]
6. Articulate the chosen solution in a concise and actionable statement.[1][3]

The solution statement should be revisited and refined as necessary throughout the solution development process.[1] It serves as a reference point to ensure that the solution remains aligned with the original intent and objectives.[1]

Solution Statement Example: Reducing Patient Wait Times at the Clinic

“To address the long patient wait times at the community health clinic, we will implement a new appointment scheduling system that utilizes online self-scheduling and automated reminders. This system will allow patients to book appointments online at their convenience and receive text or email reminders prior to their scheduled visit. Additionally, we will optimize staff schedules and patient flow processes to ensure efficient use of available resources. By streamlining the appointment booking process and improving operational efficiency, we aim to reduce average patient wait times by 30% within the next six months.”

This solution statement is clear, specific, and actionable. It outlines the key components of the proposed solution, which include:

1. Implementing an online appointment scheduling system with automated reminders.
2. Optimizing staff schedules and patient flow processes.
3. Quantifiable goal of reducing average patient wait times by 30% within six months.

The statement provides a concise description of the approach to be taken, while also setting a measurable target for success. It aligns stakeholders (patients, staff, and clinic management) by communicating a shared understanding of the intended outcome and the steps to achieve it.

Image by Gerd Altmann from Pixabay